Privacy Policy for Aster DEX Hub
Effective Date: 23 January 2026
1. Introduction
Aster DEX Hub – an organization founded in 2025, in Isle of Man – is committed to protecting your personal data and respecting your privacy. Our organization, Aster DEX Hub, operates various brands including Aster DEX Hub and AsterDEXhub. We offer Educational and analytical content for decentralized exchange (DEX) trading, with a primary focus on the Aster DEX trading platform and its ecosystem in the Decentralized Exchange (DEX) industry (specifically within the Decentralized Exchange (DEX) sector, with a focus on Decentralized Finance) to our target audience of Traders.
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.
This Privacy Notice explains how we collect, process, and share your personal data in accordance with applicable laws such as in Isle of Man: Isle of Man General Data Protection Regulation (Isle Of Man GDPR) and the Data Protection Act 2018, and Manx Data Protection Legislation. It also outlines your rights and our procedures regarding data protection.
2. Data Controller & Contact Information
Aster DEX Hub is the data controller responsible for your personal data.
Primary Address:
Douglas, Isle of Man
General Email: contact@asterdexhub.com
Accessibility Inquiries: accessibility@asterdexhub.com
Privacy Inquiries (if different): privacy@asterdexhub.com
For any questions regarding this Privacy Notice or our data practices, please contact our Site Editor: Kirsty Moreland.
Data Protection Officer: Kirsty Moreland
Email: dpo@asterdexhub.com
3. Data Protection Officer (DPO)
Our Data Protection Office for Aster DEX Hub is Kirsty Moreland and can be contacted at dpo@asterdexhub.com.
4. Categories of Personal Data We Collect
Aster DEX Hub may collect, store and process the following types of personal data about you:
- Information You Provide: Data submitted through forms on Aster DEX Hub (e.g., when you sign up, contact us, or request information via asterdexhub.com). This may include your name, contact details, preferences, and any other information you choose to provide.
- Copies of Correspondence: Emails, letters, and any other communications (by post, email, or through Aster DEX Hub) that you send to us.
- Survey and Questionnaire Responses: Responses provided if you participate in any surveys or questionnaires using Aster DEX Hub.
- Website Usage Data: Information about your visits to Aster DEX Hub, including traffic data and details on how you interact with our content.
- Device Information: Technical data such as your IP address, browser type and version, time zone setting, operating system, platform, and other technology-related details from the devices you use to access Aster DEX Hub.
5. Provision of Personal Data
If you fail to provide the required personal data:
When Aster DEX Hub is legally obligated to collect certain data or need it to perform our contractual obligations, your failure to provide this data may prevent us from fulfilling the contract (for example, providing you with Educational and analytical content for decentralized exchange (DEX) trading, with a primary focus on the Aster DEX platform and its ecosystem). In such cases, we may have to cancel the relevant service or product, and you will be notified accordingly.
6. Purposes and Legal Basis for Processing
Aster DEX Hub processes your personal data for the following purposes:
- Ensure Optimal Presentation / Feature Access & Account Protection / Statistical Analysis (aggregated, non-identifiable): Legitimate Interests (GDPR Art 6(1)(f)). To display our website content on Aster DEX Hub in the most effective manner for you and your device.
- Send Relevant Information / Contract Performance / Service Providers: Performance of a Contract (Art 6(1)(b)) where the information is necessary to deliver services you requested. To communicate details about our Educational and analytical content for decentralized exchange (DEX) trading, with a primary focus on the Aster DEX platform and its ecosystem and offerings (such as Aster decentralized exchange trading education and research) that may be of interest.
- Contract Performance: To fulfill our contractual obligations through Aster DEX Hub with you.
- Compliance with Legal Obligations (including AML/KYC requirements): Legal Obligation (Art 6(1)(c)). To adhere to legal and regulatory requirements (including Manx Data Protection Legislation and Consumer Protection Act 1991) and to satisfy Anti Money Laundering and Know Your Client requirements.
- Feature Access & Account Protection: To enable you to access various features on Aster DEX Hub and to secure your account.
- Third-Party Communications: To allow third parties to contact you about relevant goods or services if you allow us to do so via Aster DEX Hub.
- Service Providers: To transfer your information to our designated “Service Providers” so that they can service your requirements on or through Aster DEX Hub.
- Marketing Communications / Third‑Party Communications / non‑essential Cookies: Consent (Art 6(1)(a)). To send you marketing communications by electronic means (email or text) only if they relate to our Educational and analytical content for decentralized exchange (DEX) trading, with a primary focus on the Aster DEX platform and its ecosystem or Aster DEX Hub or offerings you have previously expressed interest in.
- Statistical Analysis: To aggregate your information with that of other users to generate statistical data that does not personally identify you after using Aster DEX Hub. This aggregated data may be shared with third parties we collaborate with through Aster DEX Hub.
7. Global Privacy and Data Processing Standards
Aster DEX Hub respects and adheres to global privacy laws, using the GDPR as our benchmark standard. We ensure that your personal data collected via Aster DEX Hub is processed in accordance with the highest legal requirements worldwide. To achieve this, we rely on the following lawful bases for processing your personal data:
- Performance of a Contract (GDPR Article 6(1)(b)): Aster DEX Hub processes your data as necessary to fulfil our contractual obligations to you—such as providing the goods or services you have requested.
- Legal Obligation (GDPR Article 6(1)(c)): Aster DEX Hub may process your data when required by applicable laws or regulations. This ensures that our operations comply with legal and regulatory requirements in all jurisdictions.
- Legitimate Interests (GDPR Article 6(1)(f)): Aster DEX Hub, in certain instances, may process your data to pursue our legitimate interests. This includes optimizing content presentation, delivering relevant promotions, improving our services, and preventing fraud, provided that these interests do not override your rights and freedoms.
- Consent (GDPR Article 6(1)(a)): Where you have explicitly provided consent—such as for marketing communications or the use of non-essential cookies—Aster DEX Hub processes your data based on your agreement. You may withdraw your consent at any time, and this withdrawal will not affect the lawfulness of any processing conducted before the consent was withdrawn.
By following these standards, Aster DEX Hub ensures that our global data processing practices meet or exceed stringent privacy requirements, providing you with consistent and reliable protection of your personal data wherever you are located.
8. Marketing Communications
Aster DEX Hub will only send you direct marketing communications by electronic means (email or text) if:
- You have provided explicit consent to Aster DEX Hub.
- You have previously interacted with the Aster DEX Hub website or Aster DEX Hub and the marketing relates to our Educational and analytical content for decentralized exchange (DEX) trading, with a primary focus on the Aster DEX platform and its ecosystem or similar offerings.
You exercise your right to opt out of marketing communications. You can do this by contacting us at contact@asterdexhub.com or by unsubscribing via the link provided in our communications.
9. Sharing Your Personal Data
Aster DEX Hub may share your personal data with third parties only under the following circumstances:
- Within Our Group: With companies that are part of our corporate group.
- Service Providers: With trusted third parties that assist in processing your requests or fulfilling contractual obligations using Aster DEX Hub.
- Legitimate Interests: When sharing is necessary for our legitimate business interests (or those of a third party), provided that your rights and interests do not override these interests.
- Business Transfers: In connection with the sale, transfer, or merger of parts of Aster DEX Hub business or assets.
- Legal or Regulatory Compliance: When required to comply with applicable legal or regulatory obligations, including those set out in Isle of Man and Isle of Man General Data Protection Regulation (Isle Of Man GDPR) and the Data Protection Act 2018.
All third parties receiving your data are contractually bound to process it only on our instructions and in compliance with applicable data protection laws.
10. Cookies
Cookies are small files placed on your device when you visit Aster DEX Hub. We use cookies to:
- Recognize you and store your preferences on Aster DEX Hub.
- Enhance the performance and functionality of Aster DEX Hub.
- Generate aggregated statistical data for Aster DEX Hub.
- Deliver targeted advertising relevant to your interests when visiting Aster DEX Hub.
Categories of cookies include:
- Strictly Necessary Cookies: Essential for the operation of Aster DEX Hub.
- Performance Cookies: Collect data on how visitors use Aster DEX Hub to create anonymous aggregated data.
- Functionality Cookies: Enable a personalized experience by remembering your preferences for Aster DEX Hub.
- Targeting/Advertising Cookies: Deliver adverts tailored to you.
Some cookies remain on your device between sessions. You may disable cookies by adjusting your browser settings; however, doing so may limit the functionality of Aster DEX Hub.
We use cookies in compliance with applicable legal frameworks such as Isle of Man (including the EU’s ePrivacy Directive and GDPR) and Isle of Man General Data Protection Regulation (Isle Of Man GDPR) and the Data Protection Act 2018 (for example, the ePrivacy/GDPR-style consent rules). A cookie consent banner is provided on our website, and you may adjust your preferences at any time.
Non‑essential cookies (including performance, functionality, and targeting/advertising cookies) are only set where you have given your consent through our cookie banner. You can withdraw or change your consent at any time via our cookie settings page or your browser settings.
11. Data Security
Aster DEX Hub has implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access is restricted to Aster DEX Hub employees, agents, contractors, and other third parties who require it for legitimate business purposes and who are bound by confidentiality obligations.
In addition, Aster DEX Hub has established procedures to address any suspected data breach. If a breach occurs, we will promptly notify you and any applicable regulatory authorities, in accordance with Isle of Man and Isle of Man General Data Protection Regulation (Isle Of Man GDPR) and the Data Protection Act 2018. Our technical safeguards include encryption, regular security audits, and strict access controls.
For any security-related inquiries, please contact us at contact@asterdexhub.com.
12. Data Retention
Aster DEX Hub will retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Notice, including to meet any legal, regulatory, accounting, or reporting requirements. In general:
- Contact and enquiry data are kept for up to 2 years after our last correspondence.
- Newsletter and marketing subscription data are kept until you withdraw your consent or after a period of up to 3 years of inactivity.
- Website usage logs and analytics data are kept for up to 12 months in identifiable form and may then be aggregated or anonymized.
- Where laws require longer retention (for example, for anti‑money laundering or tax purposes), we may retain relevant records for up to 5 years after the end of the relationship or transaction.
Once the relevant retention period has expired, your personal data will be securely deleted or anonymized.
To determine the appropriate retention period, Aster DEX Hub considers the quantity, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.
Once your data is no longer needed, it will be securely deleted or anonymized.
13. Your Data Protection Rights
This section explains your rights regarding how your personal data is processed by Aster DEX Hub. If you wish to exercise any of these rights, please contact us using the details below.
- Right to Withdraw Consent: You may withdraw your consent at any time. This will not affect the lawfulness of any processing prior to your withdrawal but may limit our ability at Aster DEX Hub to provide certain services.
- Right of Access: You have the right to access the personal data Aster DEX Hub holds about you, free of charge.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): You may ask us to delete your personal data, subject to certain exceptions where retention is legally required.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format or to have it transferred to another controller.
- Right to Object: Under certain circumstances, you have the right to object to the processing of your personal data.
- Rights under CCPA/CPRA: For California residents, this includes the right to know, the right to delete, and the right to opt out of the sale of personal information.
- Rights under PIPEDA: For Canadian residents, this includes the right to access and correct your personal information.
Please note that where we are required by law to retain certain personal data (for example, to comply with anti‑money laundering or tax obligations), we may not be able to fully comply with a request for erasure or restriction until those legal retention periods have expired.
To exercise these rights, please contact us at contact@asterdexhub.com.
Representatives of Aster DEX Hub will respond within the timeframe required by applicable law. We endeavor to respond to all privacy requests within 30 days of receipt, ensuring prompt and effective compliance with global data protection regulations.
14. International Transfers of Personal Data
Your personal data may be transferred to and stored in destinations in and outside the European Economic Area (EEA) and processed by personnel operating outside the EEA.
Whenever we transfer your data, we ensure that a similar level of protection is maintained by implementing one or more of the following safeguards:
- Adequacy Decisions: Data is transferred only to countries deemed by the European Commission to provide an adequate level of protection.
- Standard Contractual Clauses (SCCs): We use contracts (when requested) approved by the European Commission to safeguard your data.
- Other Safeguards: Such as Binding Corporate Rules (BCRs), approved codes of conduct, or, where applicable, participation in an approved data‑transfer framework.
For further details on the specific mechanisms used for international transfers, please contact us at contact@asterdexhub.com.
15. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our data processing practices or legal obligations, including updates under Manx Data Protection Legislation or changes in Isle of Man. All updates will be posted on this page with a revised "Effective Date" (23 January 2026). Significant changes may also be communicated via website banners on asterdexhub.com and notifications sent to contact@asterdexhub.com. Please review this page periodically to stay informed of any updates.
16. Complaints
If you believe that our handling of your personal data does not comply with applicable data protection laws under the Isle of Man General Data Protection Regulation (Isle Of Man GDPR) and the Data Protection Act 2018 (including Isle of Man), you have the right to lodge a complaint with the relevant supervisory authority eg: Isle of Man Information Commissioner (ICO) or courts in Isle of Man. Alternatively, you may contact us directly to discuss your concerns at contact@asterdexhub.com.
17. Contact Aster DEX Hub
If you have any questions or concerns regarding this Privacy Notice or our data practices, please contact us at:
Full Legal Entity Name:
Aster DEX Hub
Operating under the brand(s): Aster DEX Hub and AsterDEXhub
Address:
Douglas, Isle of Man
General Email: contact@asterdexhub.com
Privacy/Accessibility Inquiries: privacy@asterdexhub.com / accessibility@asterdexhub.com